Rivac LabsIdentity Graph Operator
When multiple agents or systems all maintain their own record of 'who this customer is,' the result is duplicate records, conflicting histories, and decisions made on an incomplete picture. This service builds and operates a shared identity graph: resolving entities across systems, deduplicating records that represent the same person or organization, and managing a merge-proposal workflow so consolidation happens with review rather than silent overwrites. It's for organizations running multiple agents or systems against the same customer or entity base who are seeing the downstream cost of fragmented identity — wrong context, duplicated outreach, unreliable reporting. You get a single, trustworthy source of identity truth that every agent and system can reference.
How We’d Approach This
A clear, staged plan — not a black box
- 1
Diagnose the current state of entity fragmentation across your systems and quantify the duplication rate.
- 2
Pilot identity resolution on one entity type — customers, vendors, or accounts — before expanding scope.
- 3
Review proposed merges with a human owner before any records are consolidated.
- 4
Operate the full identity graph with an ongoing merge-proposal and review workflow.
What You Get
Deliverables from this engagement
- A duplication and fragmentation baseline report
- A working identity-resolution and deduplication pipeline
- A human-reviewed merge-proposal workflow
- A shared identity graph accessible to downstream systems and agents
Six Ways We Could Architect This
Different engagement, different build — pick the shape that fits
There’s more than one way to deliver on this service. Browse a few of the ways we’d structure the work, depending on your speed, budget, and integration needs.
Ready to get started?
Tell us what you’re trying to get done and we’ll help you find the highest-leverage place to start — scoped small enough to prove itself before you commit to anything bigger.
Talk to us about Identity Graph Operator